Privacy Policy
How we protect and handle your personal information
At Brewnique, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website and services. We believe in transparency, and we want you to understand exactly what happens with your data.
We're committed to protecting your personal information and respecting your privacy choices. This policy outlines our practices and your rights regarding the data we collect.
Last updated: December 28, 2025
Information We Collect
Information You Provide Directly
When you interact with our services, you may choose to provide us with certain information. This includes:
- Contact details such as your name and email address when you submit inquiry forms
- Messages and communications when you reach out to us with questions or feedback
- Preferences and interests you share when discussing coffee options
- Any other information you voluntarily provide through our website or services
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- Browser type, operating system, and device information
- IP address and general geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring websites and search terms used to find us
- Cookie data as described in our Cookie Policy
Information from Third Parties
We may receive information about you from third-party services like analytics providers or advertising platforms. This helps us understand how people find and use our website, allowing us to improve our services and reach people who might be interested in artisan coffee experiences.
How We Use Your Information
We use the information we collect for several purposes, all aimed at providing you with better service and improving your experience:
Service Provision and Communication
We use your contact information to respond to your inquiries, provide information about our coffee services, and communicate with you about your interests. This includes sending follow-up messages, answering questions, and providing guidance based on your stated preferences.
Website Improvement and Analytics
Technical data helps us understand how visitors use our website. We analyze this information to identify popular content, fix technical issues, and make improvements to navigation and functionality. This ensures we're providing the best possible browsing experience.
Marketing and Outreach
With your consent, we may use your information to send you updates about our services, share coffee-related content, or reach you with relevant information through advertising platforms. You can opt out of marketing communications at any time.
Legal Compliance and Protection
We may use or disclose your information when required by law, to protect our rights, or to prevent fraud and ensure the security of our services. This includes responding to legal requests and protecting against potential harm.
Legal Basis for Processing
We process your personal information based on several legal grounds:
Consent
When you provide information through our forms or accept cookies, you're giving us consent to process that data for the stated purposes.
Legitimate Interests
We have legitimate business interests in improving our services, analyzing website usage, and reaching potential clients who might benefit from our coffee expertise.
Legal Obligations
Some data processing is necessary to comply with legal requirements, such as maintaining records for tax purposes or responding to lawful requests.
How We Share Your Information
We don't sell your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our website and deliver our services. This might include email service providers, analytics platforms, or payment processors. These providers only access the information necessary to perform their services and are bound by confidentiality agreements.
Analytics and Advertising Partners
With your consent, we share information with analytics and advertising platforms to understand website usage and reach potential clients. You can control this sharing through your cookie preferences.
Legal Requirements
We may disclose your information if required by law, in response to legal processes, or to protect our rights and the safety of our users and others.
Business Transfers
If our business is acquired or merged with another company, your information may be transferred as part of that transaction. We would notify you of any such change.
How We Protect Your Information
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Technical Safeguards
We use encryption for data transmission, secure servers, and regular security updates to protect against vulnerabilities. Access to personal data is restricted to authorized personnel only.
Access Controls
Only employees and service providers who need access to your information to perform their duties can view it. We maintain strict access controls and audit trails.
Data Breach Procedures
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, and take immediate steps to address the issue.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.
How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period depends on the type of information and the purpose for which we collected it.
- Contact information from inquiries is retained for up to three years after our last interaction, unless you request earlier deletion
- Analytics data is typically aggregated and anonymized, with individual session data retained for up to two years
- Marketing consent records are kept until you withdraw consent, plus a reasonable period to document compliance
- Legal and financial records are retained as required by applicable laws and regulations
After the retention period expires, we securely delete or anonymize your personal information so it can no longer identify you.
Your Rights and Choices
You have several rights regarding your personal information. We're committed to making it easy for you to exercise these rights.
Right to Access
You can request a copy of the personal information we hold about you. We'll provide this in a clear, commonly used format.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to ask us to correct or update it.
Right to Erasure
You can request that we delete your personal information, subject to certain legal exceptions such as compliance obligations.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format that you can transfer to another service.
Right to Object
You can object to processing of your personal information for marketing purposes or based on legitimate interests.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us through our contact form or the methods provided on our Contact page. We'll respond to your request within one month and may ask for verification of your identity to protect your privacy.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Browse our website without accepting optional cookies or submitting forms
We respect your privacy choices. If you would like us to delete your data, please reach out to us through the contact details provided on our Contact page. We will process your request promptly and confirm when the deletion is complete. Your browsing experience will not be negatively affected by choosing not to share personal information, though some personalized features may not be available.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll update the "Last updated" date at the top of this page and may provide additional notice through our website or via email.
We encourage you to review this Privacy Policy regularly to stay informed about how we're protecting your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions About Privacy
If you have questions about this Privacy Policy, how we handle your personal information, or want to exercise your privacy rights, we're here to help.
Please visit our Contact page or use the contact form on our website to reach us. We take all privacy concerns seriously and will respond to your inquiry as quickly as possible.